2018 PPORA Grassroots Awards Lunch – Ticket Terms & Conditions
TERMS & CONDITIONS OF USE By purchasing and using a ticket for the 2018 PPORA Grassroots Awards Lunch, the purchaser and holder hereof agrees to and accept all conditions outlined below and all rules and standards of conduct posted in or about the venue. Please only buy your tickets via the PPORA website or using a link provided by the PPORA
Refunds & Exchanges: We regret that with the exception of the circumstances outlined below tickets for the 2017 – 2018 PPORA Grassroots Awards Lunch are non-refundable once purchased
a) Cancellation of the Lunch by us at any point prior to Friday June 8th 2018 – a full refund of the ticket price will be offered
b) Rearrangement of the event: In the event of a rearrangement the ticket you will be contacted and offered the option to use your ticket(s) on the new date or to receive a full refund of the price paid
c) Cancellation of racing on Friday June 8th: in the event that racing is cancelled or abandoned refunds of the racecourse admission component (£7.50) of the 2017 – 2018 PPORA Grassroots Awards Lunch will be made in line with Stratford Racecourse’s standard refund policy (please refer to their website for details)
d) Changes to the event: The event has been described in good faith, however on occasion changes may be required as a result of circumstances beyond our control, and with the exception of event cancellation/re-arrangement described above, no refund will be paid as a result of changes to the advertised event
All refunds are limited to the purchase value of the ticket (or as otherwise described above), the organisers accept no responsibility for any consequential losses arising from the cancellation abandonment or rearrangement of the event
Refund Processing: All refunds described above will be processed by the PPORA
a) In the event of cancellation/abandonment refunds will be processed within 28 days of the date of the event
b) In the event of rearrangementrefunds will be processed within 28 days of receiving a valid request.
Please note that no refunds will be available on the day of the event. This does not affect your statutory rights
Refunds will be made by cheque or Bank Transfer.
Meal options: The advertised menu options have been provided in good faith, in the event that changes to the menu are made the items will be of a similar standard to that which has been advertised. By default all guests will be served Menu Option 1, all requests for Option 2 must be received by 5pm on Friday May 25th no changes will be possible after this date. Any special requests must be received by 5pm on Friday May 25th and will be subject to confirmation by our caterers.
Seating: Where possible we will seat all guests included in a booking together, and will also aim to accommodate other seating requests. This will be done on a best efforts basis and is subject to table plan constraints
Right of Admission: The organisers reserve the right to refuse admission to the grounds or any part thereof or to have any persons removed from grounds for public safety reasons, overcrowding or otherwise as the organisers do not accept any liability for loss or damages, consequential or otherwise. Admission to Stratford Racecourse is subject to Stratford Racecourse’s standard terms and conditions. The ticket holder consents to a reasonable examination of his/her person and belongings to ensure compliance with all rules and regulations and public safety.
Liability: The ticket holder voluntarily assumes all risk and danger of personal injury and responsibility for property loss, destruction or theft and all hazards arising from or relating in any way to the event for which this ticket is issued whether occurring prior to, during or after the event and releases the ticket issuer, the event producer, the facility, the sponsors, and all organisations involved from all liability thereafter save where and to the extent that arises from breach of contract (not due to the Force Majeure) or by the negligent act or omission of said organisations involved.